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Privacy policy


Starhousing Maastricht is the controller with regard to the processing of personal data in connection with the use of our services, websites, and social media channels (under the name: Starhousing Maastricht, starhousingmaastricht and starhousing.nl). Starhousing respects the privacy of all users and attaches importance to the collection, processing, storage and security of personal data provided to us in accordance with applicable privacy legislation. Starhousing’s privacy policy is set out in this Privacy Policy.

Who we are

Our website address is: https://starhousing.nl.

What personal data we collect and why we collect it


When visitors leave comments on the site, we collect the data shown in the comment form, the visitor’s IP address and the browser user agent to help detect spam.

An anonymized string, created from your email address (this is also called a hash) can be sent to the Gravatar service if you use it. The privacy policy page can be found here: https://automattic.com/privacy/. After your comment is approved, your profile picture will be publicly visible in the context of your comment.


If you are a registered user and upload images to the site, you should avoid uploading images containing EXIF GPS location data. Visitors to the site can download the images from the site and view the location data.

Contact forms


When you leave a comment on our site, you can indicate whether your name, your e-mail address and site may be stored in a cookie. For your convenience, we do this so that you do not have to re-enter this information for a new response. These cookies are valid for one year.

If you visit our login page, we store a temporary cookie to check whether your browser accepts cookies. This cookie does not contain any personal data and is deleted as soon as you close your browser.

Once you log in, we will store some cookies in connection with your login information and screen display options. Login cookies are valid for 2 days and cookies for screen display options 1 year. If you select “Remind me”, your login will be saved for 2 weeks. As soon as you log out of your account, login cookies are deleted.

When you modify or publish a message, an additional cookie is stored by your browser. This cookie does not contain any personal data and only contains the post ID of the article you have edited. This cookie expires after one day.

Embedded content from other sites

Messages on this site may contain embedded content (e.g. videos, images, messages, etc.). Embedded content from other sites behaves exactly the same as if the visitor has visited this other site.

These sites may collect information about you, use cookies, embed additional third-party tracking, and monitor your interaction with this embedded content, including recording interaction with embedded content if you have an account and are logged into that site.


With whom we share your data

If you request a password reset, your IP address will be included in the reset email.

How long we keep your data

When you leave a comment, that comment and the metadata of that comment will be kept forever. This way, we can automatically recognize and approve follow-up responses instead of having to moderate them.

For users who register on our site (if any), we also store the personal information they provide in their user profile. All users can view, edit or delete their personal information at any time (except that they cannot change their username). Site administrators can also view and edit this information.

What rights you have over your data

If you have an account on this site or you have left comments, you can request an export file of your personal data that we hold about you, including any data you have provided to us. You can also request that we delete all personal data we hold about you. This does not contain any data that we are obliged to retain in connection with administrative, legal or security purposes.

Where we send your data

Visitor responses may be monitored through an automated spam detection service.

Provision of personal data to third parties

Starhousing Maastricht may provide personal data to third parties if you have given permission or instructions for this, such as making information collected via cookies available to show personalized content and advertisements.

Starhousing Maastricht also provides personal data to third parties if it is obliged to do so on the basis of a legal provision or a decision of the court or supervisory authority, or if this is necessary in the interest of preventing, detecting or prosecuting criminal offences (such as fraud). We do not share more information than necessary.


Starhousing respects the privacy of every user and ensures that personal data is treated confidentially and with the greatest possible care. For example, only staff have access to your data to prevent loss and/or unlawful use or processing.

Questions and Complaints

If there are questions or complaints about this Privacy Policy and/or the way in which Starhousing Maastricht uses personal data, these can be asked in the following way. This way we can provide service to you in finding a suitable solution.

By mail: info@starhousing.nl

By phone: + 31 (0)43 3030067